Handling and Return Policy

Handcraft Artisan Chocolate
Pralines,Truffles, Nama,Trail Mix Barks, Bars, Superfood Chocolates

Handling and Replacement
  • Handcrafted Chocolates must be stored in a cool, dry place and away from direct sunlight, heat and humidity.

  • Store it at 14-18ºC, thaw out for 5 minutes, the best temperature to taste 
    chocolates to bring out the flavorful notes is at  22-25ºC

    Handcrafted chocolates, each piece may slightly vary in weight. It is recommended to consume this within 3 weeks from receipt.

  • Please do not place the handcrafted chocolates in hot areas, keep it refrigerated and keep it away from meat, vegetables and fish.


  • Inspect the item upon receipt, our in-house delivery guy will provide a 3 minute waiting time for you to confirm that the item delivered is in good condition.

  • If the product was damaged during delivery or in transit, we will be glad to replace it and delivered to your home on the next business day with no extra charge.

  • Once item had been accepted, this is deemed completed.

  • If you have a complain to our delivery guy, please email us your concern.
  • We recommend that you take the necessary precautions and care based on any related existing allergies.