Handling and Return Policy

• Handcrafted Chocolates must be stored in a cool, dry place and away from direct sunlight, heat and humidity.
  
  

• Store it at 14-18ºC, thaw out for 5 minutes, the best temperature to taste 
  chocolates to bring out the flavorful notes is at  22-25ºC

  Handcrafted chocolates, each piece may slightly vary in weight. It is recommended to consume this within 3 weeks from receipt.

• Please do not place the handcrafted chocolates in hot areas, keep it refrigerated and keep it away from meat, vegetables and fish.

Inspection 

• Inspect the item upon receipt, our in-house delivery guy will provide a 3 minute waiting time for you to confirm that the item delivered is in good condition.
  
  
• If the product was damaged during delivery or in transit, we will be glad to replace it and delivered to your home on the next business day with no extra charge.
  
  
• Once item had been accepted, this is deemed completed.
  
  
• If you have a complain to our delivery guy, please email us your concern.

• We recommend that you take the necessary precautions and care based on any related existing allergies.